How The Camp TC Delivers Amazing Customer Experiences With AskNicely
Running a successful, people-powered, experience-driven brand is tough. Strategically growing that brand by opening over a hundred franchise locations in just a few years, while maintaining a laser focus on customer relationships? We call that downright daunting.
Luckily, The Camp Transformation Center has ambition in its DNA: the fitness brand is known for its flagship six-week, 20-pound weight loss challenge. And like any good gym rat, their team knows having the right equipment is key.
So in 2019, The Camp TC began searching for a tool that would help ensure they were delivering their signature customer experience. They wanted to launch a Net Promoter Score program, and knew they would need NPS software to get results.
